Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move on Paper
What should be written down first when a house move is taking shape? A room-by-room inventory is a sensible starting point, listing furniture, appliances and boxes with rough dimensions for the larger pieces. Note the hire dates you have in mind, including any flexibility either side, and whether access at both ends involves steps, lifts, restricted parking or narrow doorways. If some items are heading to storage rather than the new home, record which ones and for what reason, since this may affect how you organise the day. Questions worth raising with the team include whether your list suits a small van, Transit, Luton, dropside or crew van, and what to do if an item proves awkward to measure. Keep the list handy when requesting a quote.
Coordinating Helpers for the Day
Who is doing what, and does everyone know it? A brief plan shared with helpers in advance can prevent confusion on moving day. Write down who has agreed to assist, their arrival times and contact numbers, and any periods when someone needs to step out. If helpers are bringing equipment of their own, such as trolleys or blankets, note who is supplying what so duplicates are spotted early. Agree how you will communicate changes, particularly if timings slip, and record a point of contact for questions about the property itself, such as key collection. Where helpers are only available for part of the day, listing their hours helps you sequence tasks around them. Anything unresolved, such as a helper cancelling, can be revisited with the team when confirming arrangements.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.