Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Every Item for the Van
Begin with a written list of everything you plan to move. Note each item's name, approximate dimensions and quantity, and mark anything that is fragile, unusually shaped or valuable. If goods are going to more than one address, group the list by destination and write the recipient's name and contact number beside each group. Record the hire dates you have in mind, including any flexibility either side, and keep the list updated as plans develop. A photograph of bulky pieces can support your written notes when you describe the job. When you contact the team for a quote, having this inventory ready means the conversation can cover van choice, dates and access in one go, and any gaps in your own planning become obvious before the day itself.
Arranging a Collection With a Seller
If furniture or goods are being collected from a private seller, a few details are worth confirming before the hire begins. Ask the seller for the exact address, the earliest and latest times they can accommodate, and a direct phone number in case of delays. Find out whether the items are on the ground floor or above, and note the dimensions of each piece as the seller describes them, since advertised sizes are not always precise. Agree how you will identify each other on arrival and whether the seller expects payment before or at handover. Record the seller's preferred contact method and the agreed time in writing, such as a message you can refer back to. Questions about access at the property itself belong to the seller, not the hire team.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.