Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several Shorter Runs
Before requesting a quote, it is worth sketching out whether you picture everything travelling in a single run or spread across a few shorter ones. If your dates are fixed, note how many journeys you could realistically fit between collection and return, and whether any part of the load could wait a day if plans shift. Jot down the total number of boxes, bags and awkward pieces so the team can see the scale of the job at a glance. If a friend or neighbour has offered help on certain afternoons only, record those windows too, since they may shape how you split the work. Questions about access at each end belong with the property or site contact, so it is sensible to ask them early rather than assume anything.
Listing Boxed Belongings Before You Call
A written inventory of boxed belongings saves guesswork when you enquire. Work room by room and note each box's rough dimensions, whether it holds books, kitchenware or bedding, and any that are unusually shaped or fragile. Count everything at the end so you have one figure to pass on. If some items are loose rather than boxed, say so, since the team may ask how you plan to protect them during the journey. Think about whether you would prefer a crew van so a helper can travel with you, and mention that when you contact us. You might also list any furniture that could be dismantled, as that detail often changes which van size ends up on the quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.