Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a household move step by step
Where should you begin when a whole house is on the move? Set the hire dates first, allowing a little slack either side if the completion or handover time could slip. Then walk through each room and write an inventory of what is coming, grouping items by fragility, size and destination, since some things may head to storage rather than the new address. Note a contact name and number for both properties, and record any keys, codes or access arrangements you have been given. Ask yourself whether any single item stands out as oversized, and mark it on the list. Share the inventory and dates with the team when requesting a quote, and raise any open questions about the job while options are still being discussed.
Recording the dimensions of large pieces
Which items deserve a tape measure before you book? Anything tall, wide or irregular: beds, wardrobes, dining tables, fridges and flat-packed boxes still in their packaging. Measure the height, width and depth of each, and jot down the figures in a note you can refer to during the call. If a piece comes apart, measure both the assembled item and its largest component, and note which parts are detachable. Where a mirror or glass top is involved, record that separately so it can be discussed. Compare your list against the doorways and corridors at each address if you have access to them, and pass those measurements along too. Any borderline items can then be talked through with the team before the hire is arranged.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.