Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery is part of your working week, a short preparation list helps the enquiry run smoothly. Write down every item going out, with quantities and dimensions for anything boxed or palletised, and note whether the goods are fragile or need to stay dry. Record the delivery address, a named recipient and their phone number, plus any reference the customer expects quoted on arrival. Confirm the access arrangements at the receiving end, such as where the vehicle can pull in, and note the hire dates along with any collection of returned packaging. With this information, the team can consider whether a small van, Transit, Luton, dropside or crew van suits the run, and you can ask any remaining questions when you request the price.
Moving Boxed Belongings
Boxed moves are easier to scope once everything is written in one place. As you pack, give each box a number and note what is inside and roughly how large it is, building a full inventory rather than a guess. List the awkward pieces separately, perhaps a floor lamp, a mirror or a set of shelves, with their measurements, and decide whether any of them can be dismantled beforehand. Note the collection address, the delivery address, the access arrangements at each, and a contact number for whoever accepts the belongings at the far end. When you contact the team, share the box count, the loose items, the dates and the access details, and ask which van they would recommend from the options available.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.