Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Items for a Smoother Unload
If your van will be unloaded at more than one address, a written list of what belongs where can be drawn up before the hire day. Note each item, its approximate size and the destination it is heading to, then group the entries by address rather than by room so the picture is clear. Add a contact name and number for each drop-off point so you can confirm timing and access arrangements directly with the people there. If some items could stay behind or travel on a different date, flag those separately so the overall load stays clear. When you share the access arrangements and hire dates, the team can help match the job to a small van, Transit, Luton, dropside or crew van where available. Questions about entry at any property belong with the people at that property.
Setting Aside Time to Get Ready
Should the hire day follow a busy period, deciding when to prepare makes a difference to how the day runs. Write down the hire start time and any key appointments around it, such as collections or keys that need picking up on the way. If helpers are available, note who is free and at what times, and keep a phone number for each of them. If storage is part of the plan, record the unit details and opening arrangements with the facility concerned. Once your notes are complete, the hire dates and access information can be shared with the team so a suitable van can be matched to the job where available, and any remaining questions raised before the booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.