Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Start with a written inventory of every box you intend to move. Numbering them and noting the room each belongs to gives you a reference point throughout the job. Alongside that, record the hire dates, the addresses at both ends and the access arrangements you already know about, such as where the van will be parked and who to contact at the destination. If some boxes are unusually large or heavy, measure their dimensions and keep those figures with your notes, since the team can factor them in when suggesting a small van, Transit, Luton, dropside or crew van. Questions you may wish to ask include whether a crew van suits a job with helpers and how the vehicle options compare for a given load. Recipient contact details complete the picture.
Planning the Unloading Order
Thinking ahead about the far end of the journey is largely an information exercise, and writing it down pays off. List which rooms or areas the items are destined for, and note any pieces that need to reach a particular floor or outbuilding at the destination. If a recipient will be present to take delivery, record their name and phone number, plus the hours they expect to be available. Dimensions for the largest items belong on the same list, as do the hire dates and any timing constraints around collection or return. You might also prepare questions about the vehicle options, such as which body type suits items that are long, flat or irregularly shaped. Keeping these notes organised makes the eventual quote conversation far simpler.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.