Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection with the Seller
If you have bought something second-hand, a short conversation with the seller can shape the whole hire. Ask what time suits them, whether anyone will be there to help at the door, and whether the item is upstairs, in a garage or waiting in a hallway. Note the seller's phone number and the exact address, along with any gate codes or parking notes they mention. Record the dimensions of the item, including whether it comes apart, and whether packaging is included. Once you have these details, share them with the hire team along with your preferred dates, and ask which van option they would suggest, so the collection can be discussed fully before anything is booked.
Planning Around Boxed Belongings
Moving boxed items works best when you know exactly what you have before requesting a quote. Go through each room and count the boxes, noting their approximate sizes and what each one holds, from books and kitchenware to linens and electronics. Flag any box that is particularly heavy or oddly shaped, and record fragile items separately. If some things are going to storage rather than a new home, list which boxes belong where, and add the access arrangements at both ends, such as lift availability or distance from the door. Sharing this information with the team lets them discuss the right van and dates, and you can ask any remaining questions about delivery points before confirming.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.