Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
How do you size up a load before asking for a van? Start by measuring the largest items you intend to move, noting their height, width and depth in a simple list. A wardrobe, sofa or chest of drawers often sets the benchmark, so record those figures first and then add the smaller pieces underneath them. Next, think about the spaces involved: if a driveway, courtyard or corridor has narrow points, note the tightest measurements and any gates or doorways along the route. These figures are useful when you speak to the team, because they can then advise which van from the available options lines up with your list. Where an item cannot be measured until collection day, mark it as an estimate and say so when you enquire, keeping the whole picture as accurate as you can.
Planning a Collection with a Seller
What details smooth out a second-hand purchase pickup? If you are collecting furniture or equipment bought from a private seller, agree the handover basics in writing before the hire date. Note the seller's phone number, the address, the agreed price and the window during which they will wait. Ask whether the item has been dismantled, whether any fixings or instructions come with it, and whether the seller can hold it until a stated time if your plans shift. Record the item's dimensions as described in the listing, and query anything that seems vague, such as an approximate width for a large cabinet. If the seller expects a specific arrival slot, share that with the hire team when booking so the dates and times stay aligned throughout.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.