Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and entrances before you enquire
Which measurements should you record first? Begin with the largest items on your list, noting their length, width, height and any awkward protrusions such as legs, handles or packaging that adds bulk. Then turn your attention to the spaces they must pass through: doorways, corridors, gates and any shared passages along the route. Jot these figures down alongside each item so nothing relies on memory on the day. If a piece of furniture comes apart, note which sections separate and the size of each part. When you contact the team, you can share the full list and ask which van categories on their fleet could accommodate it, plus what else you might need to confirm before the hire starts.
Moving hobby and leisure equipment
Sports gear, musical instruments and bulky pastime kit often behave differently from household boxes. Make an inventory covering every piece, from the largest item down to small accessories, and record folded or dismantled dimensions where relevant. Note whether anything is fragile, unusually shaped or sensitive to temperature, since these details shape the questions you ask. Think through the schedule too: when equipment is needed, where it is going and who will receive it at the far end, with their phone number to hand. If the kit belongs to a club or group, confirm who is responsible for each part of the collection. You can then enquire with specific dates and a clear list, and ask what the team recommends for equipment of this kind.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.