Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Before requesting a quote, it is worth deciding which of your items need measuring and which you already know the dimensions of. Anything long, wide or awkwardly shaped, such as wardrobes, sofas or rolled flooring, should be noted with its length, width and height, plus any parts that come off. Record whether a bed frame breaks down into sections or whether a dining table has removable legs, because that changes what you tell the team. A simple written list of each measurement saves you guessing later. If an item sits in a tight hallway or a cupboard, measure the space it must pass through as well as the item itself. Having these figures ready helps the team match the job to a suitable van option.
Keeping a Load Inventory Handy
Alongside measurements, many customers find a full load inventory useful. Work room by room and list every box, bag and piece of furniture you intend to move, giving each entry a short description and, where relevant, a count. Mark which items belong to which destination if the load is being split between an address and a storage unit. You might also note fragile pieces separately so they stand out on the list. This inventory can be shared with anyone helping on the day, and it gives you a record to check against once everything has been delivered. When you contact the team for a quote, the inventory supports your answers about what you need to carry and the access arrangements at each end.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.