Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding What Comes Off First
If several drops are planned, sketch the order before the hire date. Note which address needs its items first, second and third, and mark anything that must arrive by a set time. Alongside the order, record the recipient at each stop: a name, a phone number and any notes they have given you about access, gates or where to park. That information stays with the plan, not in your memory. Measure the items bound for each address and note which pieces are awkward in shape, since the list may influence whether a small van, Transit or Luton is the one to request. When you ask for a quote, share the dates, the number of stops and the access arrangements at each, then ask whether the schedule you have drafted allows for the job in one hire period.
Weighing One Trip Against Several
There is often a choice between shifting everything at once or spreading it over a few runs, and writing the options down helps. List the total items, their dimensions and the addresses involved, then sketch two versions: a single trip with everything aboard, and a series of shorter runs. Note the opening times at each destination, who will be there to receive items and any deadlines that apply. If storage is part of the plan, record the unit number and the site's access hours. When you contact the team, present both versions and ask how each might affect the van choice, whether a Transit or a Luton suits the single trip and whether a small van covers the split runs. Ask about the hire dates for each option and whether the team can advise on the match between your list and the available vehicles, leaving the final decision open until you have the answers.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.