Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have spotted a sofa or a set of drawers advertised online, it is worth gathering the details before you ask for a quote. Message the seller for the item's length, depth and height, and note whether it comes apart, since some wardrobes and bed frames separate into panels. Ask which days and times suit them for collection and whether someone will be there to hand over the purchase, then write down their phone number in case of delays. Record any parking or access arrangements they mention, along with a receipt or proof of purchase. When you contact the team, share the item list with measurements, the collection date and the delivery address, then ask which van types could suit and what happens if the seller needs to rearrange the time.
Checking Entrance and Item Dimensions
Measuring before you book can save a lot of back-and-forth, so consider starting with the largest item and working down your list. Use a tape measure to record each piece's length, width and height, and note anything with an unusual shape, such as a corner sofa, a treadmill or a tall bookcase. If an item passes through a doorway only when angled, write that down as well, because the note may prompt useful questions. Where you are delivering to a property you have not visited, ask the recipient for door widths, hallway turns and any steps, and keep their contact details handy. When requesting a quote, include the full list of dimensions and quantities, then ask which vehicle options are available for your dates and whether anything on your list raises questions worth discussing.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.