Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting the Order You Want Things Unpacked
If you are moving between homes, a written plan of your belongings helps the day run calmly. Walk through each room and note the larger pieces of furniture along with the boxes, recording approximate dimensions for anything that looks unusually big. Decide whether the whole move happens on one date or whether storage is involved across several weeks, since that affects the hire period you request. Write down the access arrangements at both the old and new addresses, and keep a contact number for anyone who will be present on the day, such as estate agents or family members. Where some items are destined for storage rather than the new house, keep those on a separate list. Sharing this summary with the team when you enquire makes it easier to discuss the right van.
Collecting Furniture from a Seller
Suppose you have agreed to buy a second-hand wardrobe and a chest of drawers from a private seller. Before booking, message them to confirm the collection window and record their phone number and address. Measure each piece, including height, width and depth, plus any mirrors or detachable legs, and write the figures down. Ask whether the items come apart and whether the seller can help at their end, then note their answer. If a friend is coming along, add them to your notes as an extra pair of hands. Sending the measurements and access details with your enquiry gives the team something concrete to work from, and any questions about the seller's driveway belong with the seller.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.